Engagement Lead

About the role

What you’ll do

• Run discovery calls with prospective clients, and write a scope that separates the must-have from the wish-list.
• Agree milestones, acceptance criteria and a change process with each client before any build work starts.
• Report progress each week in a short, factual note that covers done, next, risks and decisions needed.
• Escalate delays and scope changes early, with options and a recommendation rather than a surprise.
• Manage the commercial terms of each engagement with finance and legal, including change orders and invoicing.
• Plan the handover, so the client's team can run the system, and agree what support follows the final milestone.

What you’ll bring

• Experience leading client-facing technical or professional services engagements, ideally in software delivery.
• Working knowledge of software delivery methods, estimation and the realities of building under fixed scope.
• A record of building trust with senior client stakeholders, including executives who are not technical.
• Strong written communication, with the discipline to write status notes that are short and hard to misread.
• Comfort with commercial conversations, including pricing, change requests and the terms of a statement of work.

Nice to have

• Experience with software consulting, systems integration or outsourced product development.
• Background in London or European enterprise sales, where procurement is slow and formal.
• Familiarity with project management tools and delivery metrics such as burn-down, cycle time and milestone slippage.
• Experience managing a portfolio of engagements, with resource planning across several teams.

Work you might take on

1. 01

   Write the scope and milestone plan for a six-month engagement, with acceptance criteria for each deliverable.

2. 02

   Build a weekly status template and dashboard that shows each engagement's risks, decisions and budget burn.

3. 03

   Run a change-control process for a client who keeps adding requests, and reduce unplanned work by an agreed amount.

4. 04

   Plan the handover of a finished system to a client's operations team, including training, documentation and a support tail.

Compensation

$190K – $290K

The US base salary range for this role. Every offer also includes equity in Clexerl and, when it spins out, in the venture you help build. We tell you the reasoning behind your number.

Benefits

• Health, fully covered

  Medical, dental and vision for you and your dependants, premiums paid in full.

• Two kinds of equity

  Equity in Clexerl, plus a stake in the venture you help build when it spins out.

• 22 weeks parental leave

  Fully paid, for every parent, however your family arrives.

• Rest that sticks

  Flexible time off with a four-week minimum we actually check on, plus a company-wide week in December.

• Learning and compute

  A yearly budget for courses, conferences and books, and compute credits for side projects.

• 401(k) with a 4% match

  Matched from your first paycheque and vested immediately.

How we hire

1. Apply 5 minutes

   Send links to what you have built and a few lines on why this role. No cover letter needed.

2. Intro call 30 minutes

   A conversation with the hiring manager about the work, the team and what you want next.

3. Work sample 2–4 hours

   A paid take-home or a pairing session on a real-shaped problem. You pick the format.

4. Studio day One day

   Meet the team, go deep on your work and ours. Remote or in person.

5. Offer Within 5 days

   A written offer with the full range, the equity and the reasoning behind both.